.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Analysis Innovation Honor for AI Contact Centers and named a Leader in pair of Aragon Research Entire world reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. The business was realized as one of the most important merchant in the AI Representative Operating systems report.At the center of Five9’s innovation is their vision for The brand-new CX, where Artificial Intelligence Professionals and also AI-empowered Human Professionals team up to supply hyper-personalized client adventures. The company recently offered new innovations consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use technology in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally named a Leader in The Aragon Investigation Globe for AI Broker Operating Systems in the ICC, 2025 and Aragon Study Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has been called a winner of the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Get In Touch With Centers. In addition, Five9 has actually been named a Leader in pair of Aragon Research World files: AI Representative Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. This awareness from Aragon Analysis highlights Five9’s setting as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 document positions Five9 as the absolute most
strategic merchant ranked in
the report, acknowledging Five9 s important sight for AI-driven advancement in CX. At the core of this particular innovation is Five9’s concept for The brand new CX where AI Agents as well as AI-empowered Human Professionals work together to supply hyper-personalized, straightforward consumer expertises. Through encouraging businesses to deliver transformative customer interactions while reducing prices as well as strengthening performance, Five9 is preparing brand new specifications for AI-powered answers in the get in touch with center field.
AI is fundamental for creating awesome client experiences, and our team are recognized to be determined through AragonStudy as impressive for our efforts to push the smart contact center ahead, said Jonathan Rosenberg, Chief Innovation Officer and also Director of AI, Five9. Our focus has been actually, and will certainly remain to be, assisting companies provide those expertises along with simple resources as well as functionalities. With each new advancement, our company take an advance for both Five9 and for the industry in its entirety.
The Aragon Analysis Development honor identifies service providers leveraging lofty use technology to certainly not merely conform as markets modify, yet to proactively interfere with and also notify exactly how their markets are going to grow. Five9 was formally provided with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors service.Five9’s commitment to development, specifically its sight for mixturing AI Agents and AI-empowered Human Being Brokers, is actually establishing a brand new requirement for how services can provide hyper-personalized as well as smooth consumer knowledge, pointed out Jim Lundy, Owner, CEO and Lead Expert, Aragon Research Study. This honor and also file recognition builds on Five9’s commitment to providing artificial intelligence developments for CX.
Previously this year, the firm launched new innovations, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents, that completely transform the technique companies move toward CX, steering better end results for both clients as well as agents. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Wizard AI, supplies a complete rooms of answers to energy AI-elevated consumer experiences that supply better company results and Deliver Pleasure to CX.
Our linked cloud-native offering allows hyper-personalized consumer knowledge and also more equipped staff members, creating every consumer interaction even more linked, straightforward, and also personal. Relied on by 2,500 +clients and also 1,400+ companions around the world, Five9 brings together the energy of artificial intelligence, our system, as well as our folks to drive AI-elevated CX.For more information, check out www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Rights Reserved.
The recognition of an Aragon Research study award winner is actually not an endorsement by Aragon Investigation of any kind of provider, item, or solution. Scenery resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards did Five9( FIVN) win in 2024 from Aragon Study? Five9 gained the 2024 Aragon Investigation Innovation Award for Artificial Intelligence Connect With Centers and also was actually named a Forerunner in two Aragon Research study Planet reports: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What brand new AI products did Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to completely transform consumer adventure control.How performs Five9’s( FIVN )BRAND-NEW CX sight effect customer service? Five9’s brand new CX sight mixes AI Agents along with AI-empowered Human Representatives to deliver hyper-personalized, easy customerknowledge while lessening expenses and also strengthening performance.
What was Five9’s( FIVN) calculated job in the Aragon Investigation World 2025 file? Five9was set up as the most important supplier in the artificial intelligence Broker Platforms in the ICC, 2025 report, identifying their calculated vision for AI-driven technology in CX. When carried out Five9( FIVN) receive the AragonAnalysis Innovation
Honor
?
Five9 was officially presented with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.